Verification at Luckyboom means confirming your identity, your address and the payment instrument you used, which you complete once by uploading a few clear documents to your account. We ask for this before your first withdrawal is released, so the smartest move is to have your files ready the moment you register.
This is a standard KYC (Know Your Customer) check that every regulated operator runs as part of anti-money-laundering practice. It protects your balance and makes sure a payout reaches the real account holder — you. Only players aged 18 or over may hold an account and pass verification.
Uploading your Luckyboom documents step by step
The whole process lives inside your account, so you never need to email anything if you prefer the secure upload area.
Sign in to your Luckyboom account and open the profile or account settings section.
Find the Verification or KYC tab.
Select the document category — identity, address or payment.
Upload a clear file in a common format (JPG, PNG or PDF), with no glare or cropped edges.
Submit and wait for our compliance team to confirm. You can track the status in the same tab.
If anything is unclear while you upload, our live chat and email team ([email protected]) can guide you in English.
Documents Luckyboom accepts for KYC
We group the required files into three categories, and most players only need one item from each. Colour scans or sharp phone photos are fine, provided every corner, number and date is readable.
Proof of identity
A valid, in-date government document that shows your full name, date of birth and photo. Acceptable items include a passport, a national ID card or a driving licence. Make sure the document has not expired and the photo page is fully visible.
Proof of address
A recent document, usually issued within the last three months, confirming your residential address. A utility bill, a bank or credit-card statement, or an official council or tax letter all work. The name and address must match the details on your Luckyboom account.
Proof of payment
Evidence of the method you used to deposit. For a Visa or Mastercard, a photo of the card showing your name, the first six and last four digits (the middle digits and CVV masked). For Bitcoin, the relevant wallet or transaction confirmation. See our Luckyboom payments page for the accepted methods.
Frequently Asked Questions
When do I need to complete verification at Luckyboom?
KYC identity verification is required before withdrawals are released. We recommend completing it soon after registration so your first cash-out is not held up by document checks.
Which documents does Luckyboom verification require?
Three categories: proof of identity (passport, national ID or driving licence), proof of address (a recent utility bill, bank statement or official letter), and proof of payment matching your deposit method, such as a card photo with the middle digits masked or a Bitcoin wallet confirmation.
Why was my Luckyboom document rejected?
Common reasons are blurry or cropped images, an expired document, a name or address that does not match your account, an out-of-date proof of address, or unmasked card details. We explain the reason so you can resubmit a corrected file.
How do I upload my documents to Luckyboom?
Sign in, open your account settings, go to the Verification/KYC tab, choose the document category and upload a clear JPG, PNG or PDF. You can track approval status in the same section, and live chat can help if you get stuck.
Does Luckyboom KYC affect my withdrawal time?
Verification is a one-off step separate from the payout. Once you are approved, your withdrawal follows our standard processing times — complete KYC early so nothing is delayed later.
